How to Clear Your Browser Cache
A simple guide to fix common website display issues
❓Why Do I Need to Clear My Cache?
Your browser saves copies of websites (called "cache") to load them faster. Sometimes, when we update our website, your browser shows you the old saved version instead of the new one.
🔍 Signs You Need to Clear Cache:
- • You see old labels or buttons that should be updated
- • The website looks different from what others see
- • New features aren't showing up for you
- • The page looks "broken" or missing parts
⚡Quick Method: Hard Refresh
The fastest way to fix cache issues is a "hard refresh" - it forces your browser to download the latest version of the page.
💻Desktop Browsers
Google Chrome / Microsoft Edge
Windows/Linux: Press Ctrl + Shift + R
Mac: Press Cmd + Shift + R
Mozilla Firefox
Windows/Linux: Press Ctrl + F5
Mac: Press Cmd + Shift + R
Safari (Mac)
Press Cmd + Option + R
📱Mobile Browsers
Android (Chrome)
- Tap the three dots menu (⋮) in the top right
- Select Settings
- Tap Privacy and security
- Tap Clear browsing data
- Select Cached images and files
- Tap Clear data
iPhone/iPad (Safari)
- Go to your device Settings (not Safari)
- Scroll down and tap Safari
- Scroll down and tap Clear History and Website Data
- Confirm by tapping Clear History and Data
🔧Complete Method: Full Cache Clear
If the quick method doesn't work, try a complete cache clear. This is the most effective method.
⚠️ Note: This will NOT delete your passwords or bookmarks. It only clears saved website data.
Open your browser settings
Usually found in the menu (three dots or lines) at the top right corner
Find "Clear browsing data" or "Clear history"
Usually under Privacy, Privacy and Security, or History sections
Select "Cached images and files" ONLY
Uncheck other options to keep your passwords and history safe
Choose time range: "All time" or "Last hour"
"All time" ensures everything is cleared
Click "Clear data" or "Clear"
Wait for confirmation message
Reload the Lwandle Finance website
Press F5 or click the reload button. You should now see the latest version!
🆘Still Having Issues?
✅ Try a Different Browser
If clearing cache doesn't work, try accessing Lwandle Finance from a different browser (Chrome, Firefox, Edge, Safari) to see if the issue is browser-specific.
✅ Use Incognito/Private Mode
Open an incognito or private browsing window. This doesn't use cache, so you'll see the latest version immediately.
✅ Restart Your Browser
After clearing cache, completely close and reopen your browser before visiting our website again.
📞 Need More Help?
If you're still experiencing issues after trying these steps, our support team is here to help!
Contact Support💡Prevention Tips
✓Clear your cache regularly (once a month) to prevent buildup of old files
✓Keep your browser updated to the latest version
✓If you notice something looks wrong, try a hard refresh first before clearing all cache